Frequently Asked Questions Tabacos de Costa Rica

Payment
The payment is completely secure, through a payment gateway located in Switzerland, with offices in the United States called Klik & Pay.
Payments via Money Gran, Western Union and Pay Pal are available.

Account Information with us
The information you have is confidential and is protected by an SSL certificate so that it can not be extracted while you remain on our website.

Shipping
Shipments are made via DHL and EMS email, the time of arrival depends on the country being addressed. The following is a detailed list of the times:

EMS Express: The arrival time is maximum 8 business days, it sent can be delayed according to the custom of each country.
EMS Regular: The arrival time is between 15 and 30 business days to any place in the world, the medium can be delayed according to the customs of each country.
DHL EXPRESS: The arrival time is as follows:
America and the Caribbean: 2 business days, the medium can be delayed according to the customs of each country.
Europe: 4 working days, the medium can be delayed according to the customs of each country.
Asia: 5 business days, the medium can be delayed according to the customs of each country.
Africa: 5 business days, the medium may be delayed according to the customs of each country.
Oceania: 5 business days, the medium can be delayed according to the customs of each country.

Fedex, UPS, and Air Freight Delivery is available but you must specify it when ordering, so cost and arrival time may vary.